Privacy policy

At Sleeksartorl, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, browse our products, make a purchase, subscribe to our newsletter, or contact our customer support team.

Our store offers holiday gifts, artwork, phone cases, home decor, and other lifestyle products to customers primarily in the United States and Canada.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will obtain your consent before carrying out the relevant data processing activities.

1. Information We Collect

We collect personal information that you voluntarily provide, information generated through your use of our website, and information received from certain third-party service providers.

A. Information You Provide Directly

When you place an order, contact us, subscribe to our newsletter, or interact with our website, we may collect the following information:

Personal and Contact Information

• Full name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

Order and Transaction Information

• Order number and purchase history.

• Products purchased and product preferences.

• Order confirmation and transaction details.

• Shipping and delivery information.

• Return and refund requests.

Payment Information

We offer payment options displayed at checkout, which may include American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa.

Payment information is processed by the applicable payment service providers. We generally do not store complete payment card numbers or card security codes on our own website systems.

Customer Support Information

• Emails and messages sent to our customer service team.

• Questions about products, orders, shipping, and returns.

• Feedback, complaints, and other information voluntarily provided by customers.

Newsletter Subscription Information

When you subscribe through our newsletter section, we collect your email address and any related subscription preferences to send newsletters, product updates, promotional offers, and information about new collections.

B. Information Collected Automatically

When you browse our website, certain information may be collected automatically through cookies, analytics technologies, and similar tools.

This information may include:

• Internet Protocol (IP) address.

• Browser type and version.

• Device type and operating system.

• Website pages visited.

• Products viewed and browsing activity.

• Referring website or traffic source.

• Date and time of website visits.

• Shopping cart activity.

• Website interaction and usage information.

We use this information to understand how customers interact with our website and to improve our online shopping experience.

2. How We Use Your Personal Information

We use collected personal information for the following business purposes:

A. Order Processing and Fulfillment

To receive, verify, process, and fulfill customer orders, including payment verification, packaging, and order management.

B. Payment Processing

To facilitate secure payment transactions, verify payments, prevent fraudulent transactions, and manage refunds.

C. Shipping and Delivery

To arrange deliveries, share necessary information with shipping carriers, provide tracking updates, and resolve delivery-related issues.

D. Customer Support

To respond to inquiries, provide product information, assist with order tracking, and handle returns, exchanges, refunds, and complaints.

E. Newsletter and Marketing Communications

To send promotional emails, seasonal offers, new product announcements, artist collections, and other store updates when permitted by applicable law and your marketing preferences.

F. Website Improvement

To analyze browsing activity, understand customer preferences, improve website functionality, and enhance product presentation.

G. Advertising and Marketing Performance

To measure advertising effectiveness, understand customer interests, and improve our promotional campaigns through applicable advertising and analytics technologies.

H. Security and Fraud Prevention

To identify suspicious activities, protect customer accounts, prevent unauthorized transactions, and maintain website security.

I. Legal and Regulatory Compliance

To comply with applicable laws, regulations, tax requirements, accounting obligations, and lawful requests from authorized authorities.

3. Newsletter and Email Marketing

Our website includes a newsletter subscription section where visitors can voluntarily submit their email addresses.

By subscribing, you may receive:

• New product announcements.

• Seasonal collections and holiday gift updates.

• Special promotions and discount offers.

• Artwork and independent artist updates.

• Store news and shopping inspiration.

We use your email address for promotional communications only where permitted by applicable law and based on the appropriate consent or other lawful basis.

Unsubscribing from Marketing Emails

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

After unsubscribing, we will stop sending promotional emails within the timeframe required by applicable law.

Please note that unsubscribing from marketing emails does not prevent us from sending essential transactional communications, including order confirmations, payment notifications, shipping updates, and customer service responses.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, web beacons, and similar tracking technologies to improve website functionality and understand visitor behavior.

These technologies may be used for the following purposes:

A. Essential Cookies

Essential cookies support the basic operation of our online store.

They may be used to:

• Maintain shopping cart information.

• Remember checkout preferences.

• Support secure website access.

• Enable essential shopping functions.

• Maintain certain website settings.

These technologies are necessary for the proper operation of our store.

B. Analytics Cookies

Analytics technologies may help us understand:

• How visitors access our website.

• Which products and pages receive the most attention.

• How customers navigate our store.

• How our website performs.

• Which areas may need improvement.

C. Advertising and Marketing Cookies

Advertising technologies may be used to measure promotional performance, understand customer interests, and display relevant advertisements.

These technologies may be provided by third-party advertising platforms.

Where required by applicable law, we will obtain consent before using non-essential cookies and tracking technologies.

You may manage your cookie preferences through available website privacy controls or adjust your browser settings to block or delete cookies.

Please note that disabling certain cookies may affect some website functions.

5. How We Share Your Personal Information

We do not sell your personal information for direct monetary payment.

However, we may share necessary personal information with trusted third-party service providers to operate our online store and provide customer services.

These parties may include:

A. Shopify

Our online store is hosted on Shopify.

Shopify provides the e-commerce platform that allows us to display products, manage orders, process transactions, and operate our online shopping services.

Shopify may process customer information in connection with providing these services.

B. Payment Processors

We work with payment service providers to facilitate transactions and refunds.

Depending on the payment method selected at checkout, relevant transaction information may be processed by providers supporting American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, Visa, and other available payment methods.

These providers process payment information according to their own privacy and security policies.

C. Shipping and Logistics Providers

We may share necessary customer information with shipping carriers, fulfillment providers, and logistics partners.

This information may include:

• Customer name.

• Delivery address.

• Telephone number.

• Order details.

• Shipping and tracking information.

This information is shared only as reasonably necessary to fulfill and deliver customer orders.

D. Analytics and Advertising Providers

We may use analytics and advertising service providers to understand website traffic, measure advertising performance, and improve our marketing activities.

These providers may collect certain website usage information through cookies, pixels, and similar technologies, subject to applicable privacy laws and customer privacy preferences.

E. Customer Support and Communication Providers

We may use third-party communication or customer support services to manage customer inquiries, respond to emails, and provide assistance with orders and returns.

F. Legal and Regulatory Authorities

We may disclose personal information when required by applicable law, legal proceedings, regulatory requirements, or lawful requests from authorized government authorities.

We may also disclose information when reasonably necessary to protect our customers, website, business operations, or legal rights.

6. Payment Security

We take reasonable measures to protect payment-related information during the checkout process.

Payments made through our website are handled by supported third-party payment processors.

We do not intend to store complete payment card numbers or card security codes on our own website systems.

Payment providers may independently collect, process, and protect payment information according to their own security standards and privacy policies.

Customers should review the privacy policies of their selected payment providers for additional information about payment data processing.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

• The nature of the information collected.

• The purpose for which the information was collected.

• Customer order and transaction requirements.

• Tax and accounting obligations.

• Legal and regulatory requirements.

• Fraud prevention and dispute resolution needs.

When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal retention requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include:

• Secure website connections.

• Access controls and account permissions.

• Use of trusted payment service providers.

• Appropriate handling of customer information.

• Reasonable security monitoring and maintenance.

Although we take reasonable steps to protect your information, no method of electronic transmission or data storage can be guaranteed to be completely secure.

We encourage customers to use secure devices and protect their account credentials.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

A. Right to Access

You may request information about the personal information we hold about you.

B. Right to Correction

You may request corrections to inaccurate or incomplete personal information.

C. Right to Deletion

You may request deletion of personal information we have collected about you, subject to applicable legal obligations and exceptions.

D. Right to Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw that consent, subject to applicable legal requirements.

E. Right to Opt Out of Marketing

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

F. Right to Opt Out of Certain Data Sharing

Where applicable law provides the right to opt out of the sale or sharing of personal information for targeted or cross-context behavioral advertising, you may exercise that right through available website privacy controls or by contacting us.

G. Right to Non-Discrimination

We will not unlawfully discriminate against customers for exercising their applicable privacy rights.

To submit a privacy request, please contact:

Email: info@revolvrmens.shop

We may need to verify your identity before processing certain privacy requests.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

These rights may include:

• The right to know what categories of personal information we collect and how we use and disclose that information.

• The right to request access to specific personal information.

• The right to request correction of inaccurate personal information.

• The right to request deletion of personal information, subject to legal exceptions.

• The right to opt out of the sale or sharing of personal information, where applicable.

• The right to limit certain uses and disclosures of sensitive personal information, where applicable.

• The right to receive equal treatment when exercising privacy rights.

We do not sell personal information for direct monetary payment.

However, certain advertising and tracking activities may constitute sharing under applicable California privacy laws.

Where required, we will provide appropriate opt-out mechanisms for such activities.

California residents may submit privacy requests by contacting:

Email: info@revolvrmens.shop

We will review and respond to verified requests within the timeframes required by applicable law.

11. Canadian Privacy Rights

For customers located in Canada, we handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

Depending on the circumstances and applicable law, Canadian customers may have the right to:

• Know why their personal information is collected, used, or disclosed.

• Request access to personal information held by us.

• Request corrections to inaccurate or incomplete information.

• Withdraw consent to certain uses or disclosures of personal information, subject to legal or contractual restrictions.

• Ask questions or raise concerns about our privacy practices.

To exercise these rights or submit a privacy-related inquiry, please contact:

Email: info@revolvrmens.shop

We will review and respond to privacy requests in accordance with applicable Canadian privacy requirements.

12. International Data Transfers

Sleeksartorl primarily serves customers in the United States and Canada.

Because we use Shopify and other third-party service providers, personal information may be processed or stored in countries other than the country where you reside.

These countries may have different privacy and data protection laws.

Where personal information is transferred across borders, we take reasonable steps to ensure that such information is handled in accordance with applicable privacy laws and appropriate safeguards.

13. Children's Privacy

Our website and products are intended for a general shopping audience and are not specifically directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental or legal guardian consent where required by law.

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete that information.

Parents or legal guardians who believe that a child has provided personal information to us may contact:

Email: info@revolvrmens.shop

14. Third-Party Websites and External Links

Our website may contain links to third-party websites, external services, and other online resources.

These may include links or references to:

• Artist-related content and artist profiles.

• Third-party blogs, partner resources, and other editorial content.

• Careers and employment information.

• Customer reviews and review platforms.

• Wholesale program information.

• External payment and service providers.

When you click an external link, you may be redirected to a website operated by another company.

These third-party websites operate independently and may have their own privacy policies, cookies, and data collection practices.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage customers to review the privacy policies of any external websites or services they visit.

15. Marketing Communications and Customer Reviews

We may use customer feedback, reviews, and voluntarily submitted content to improve our products and shopping experience.

If you submit a product review, feedback, or other content through our website or an associated third-party service, the information you provide may be displayed publicly depending on the applicable service settings and your submission choices.

Please avoid including sensitive personal information in public reviews or comments.

Where permitted by applicable law and your preferences, we may also use customer feedback to improve product descriptions, website content, and customer service.

You may unsubscribe from promotional emails at any time. Essential order-related communications will continue when necessary to fulfill your purchases and provide customer support.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our business operations, website functionality, third-party services, or applicable privacy laws.

Any changes will become effective once the revised policy is published on our website.

The updated date at the beginning of this policy indicates when the latest revision was made.

We encourage customers to review this page periodically to stay informed about how we collect, use, and protect personal information.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information below.

Store Name: Sleeksartorl

Privacy and Customer Service Email: info@revolvrmens.shop

Phone: +1 519 490 9889

Business Address:

301-65 Silver Springs Blvd

Scarborough, ON M1V 1W1

Canada

Our customer service team will be happy to assist you with privacy-related inquiries and requests.

18. Acceptance of This Privacy Policy

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for specific types of personal information collection, use, or disclosure, we will obtain the necessary consent separately.