Shipping policy

At Sleeksartorl, we are committed to providing our customers with a reliable, convenient, and transparent shopping experience. This Shipping Policy explains our order processing procedures, shipping methods, delivery estimates, shipping costs, customs arrangements, and return procedures for customers in the United States and Canada.

By placing an order on our website, you agree to the terms outlined in this policy.

1. Shipping Destinations

Sleeksartorl currently offers shipping to the following countries:

• United States

• Canada

We provide standard shipping services to eligible delivery addresses within these countries.

Please ensure that your shipping address is accurate and complete when placing an order to avoid unnecessary delivery delays.

2. Order Processing Time and Daily Cut-Off Time

All orders are subject to processing before shipment.

• Order Processing Time: 1–3 Business Days.

• Daily Order Cut-Off Time: 3:00 PM Eastern Time (ET), New York Time.

Orders placed before 3:00 PM Eastern Time on a business day will be processed according to our normal processing schedule.

Orders placed after 3:00 PM Eastern Time will be considered received on the next business day for processing purposes.

Orders placed on weekends or public holidays will begin processing on the next business day.

Order processing includes payment verification, order confirmation, product preparation, packaging, and fulfillment.

Please note that order processing time is separate from shipping transit time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

3. Shipping and Delivery Time

After your order has been processed and handed over to the shipping carrier, the estimated transit time is:

• Estimated Shipping Transit Time: 6–9 Business Days.

The estimated total delivery time is approximately 7–12 business days, including order processing and shipping.

Delivery estimates are provided for reference and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, public holidays, seasonal shipping volumes, and other circumstances beyond our reasonable control.

During peak holiday periods, including Christmas, Thanksgiving, and other major seasonal shopping periods, delivery may take longer than usual.

4. Shipping Costs – Free Standard Shipping

We are pleased to offer FREE STANDARD SHIPPING on eligible orders delivered within the United States and Canada.

Our standard shipping rates are:

• United States: Free Standard Shipping.

• Canada: Free Standard Shipping.

No standard shipping fees will be charged at checkout for eligible delivery destinations.

5. Order Tracking

Once your order has been shipped, we will send a shipping confirmation email containing your tracking number and tracking instructions when available.

Please allow some time for the carrier's tracking system to update after your shipment has been dispatched.

You can use the tracking information provided in your shipping confirmation email to monitor your package.

If you have questions about your shipment or have not received tracking information, please contact us:

Email: info@revolvrmens.shop

6. Customs Duties and Import Taxes – DDP Shipping

Sleeksartorl uses a Delivered Duty Paid (DDP) shipping arrangement for orders delivered to the United States and Canada.

NO UNEXPECTED CUSTOMS DUTIES OR IMPORT TAXES FOR US AND CANADA CUSTOMERS.

We cover applicable customs duties and import taxes for eligible orders shipped to customers in the United States and Canada.

Customers will not be required to pay additional customs duties or import taxes upon delivery of their orders.

Our free standard shipping offer is not affected by customs duties or import taxes, as these applicable charges are covered by us under our DDP shipping arrangement.

We are committed to providing a transparent shopping experience with no unexpected customs-related charges at delivery.

7. Shipping Delays

If your order experiences a delivery delay, please contact our customer service team.

We will do our best to assist you in locating your shipment and obtaining updated delivery information.

Please note that delivery delays may occur due to weather conditions, carrier disruptions, public holidays, customs processing, or increased seasonal shipping volumes.

8. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at info@revolvrmens.shop.

We will make reasonable efforts to correct the information before your order is shipped.

However, once an order has been processed and handed over to the shipping carrier, we may no longer be able to modify the delivery address.

Sleeksartorl cannot guarantee successful delivery when incorrect or incomplete shipping information has been provided.

9. Lost, Missing, or Damaged Packages

If your package appears to be lost, has not arrived within the estimated delivery timeframe, or arrives damaged, please contact our customer service team.

Please provide your order number and any relevant photographs or supporting information so that we can investigate the issue and assist you.

For damaged or defective products, please include clear photographs showing the affected item and its packaging when possible.

We will work with the shipping carrier when necessary to help resolve shipping-related problems.

10. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate your request before the order enters the shipping process.

Once an order has been shipped, it cannot be canceled through our standard order cancellation process.

Customers may request a return after receiving the package in accordance with our Return and Refund Policy and applicable consumer protection laws.

For assistance with an order that has already been shipped, please contact us at info@revolvrmens.shop.

11. Returns and Refunds

We want our customers to be satisfied with their purchases.

We offer a 30-day return period beginning on the date the customer receives the order.

Customers must contact us within 30 days of delivery to request a return.

To initiate a return, please contact:

Email: info@revolvrmens.shop

Please include the following information:

• Order number.

• Product name.

• Reason for the return.

• Supporting photographs, if applicable.

All returns must be approved by our customer service team before being sent back.

Return Address:

Sleeksartorl
301-65 Silver Springs Blvd
Scarborough, ON M1V 1W1
Canada

Please contact us before shipping any returned products to obtain return authorization and instructions.

A. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, Sleeksartorl will cover 100% of the return shipping costs.

We will provide a prepaid return shipping label at no additional cost to the customer.

Customers should contact us with their order number and supporting photographs so that we can verify the issue and provide return instructions.

B. Buyer's Remorse (e.g., Changed Mind or Wrong Item Selection)

For returns due to personal preference, a change of mind, or other reasons not caused by a product defect or our fulfillment error, customers are responsible for the actual return shipping costs.

Customers may choose either of the following options:

1. Purchase their own return shipping label with tracking and ship the item to our designated return address.

2. Request a return shipping label from Sleeksartorl. If we provide the return shipping label, the actual cost of the label will be deducted from the customer's refund. The applicable label cost will be communicated to the customer before the label is issued.

Customers are responsible for ensuring that returned products are shipped with valid tracking information.

C. Restocking Fees

We do not charge any restocking fees.

D. Return Processing and Refund Time

Once an authorized return has been received and inspected, return processing generally takes 1–3 business days.

After the return has been inspected and the refund has been approved, we will issue the refund to the customer's original payment method within 7 calendar days.

Please note that the time required for the refunded funds to appear in the customer's account may vary depending on the bank, card issuer, or payment provider.

For additional assistance, please contact info@revolvrmens.shop.

12. Contact Information

If you have any questions or concerns regarding this Shipping Policy, order processing, shipping, delivery, or returns, please contact us using the information below.

Store Name: Sleeksartorl

Customer Service Email: info@revolvrmens.shop

Phone: +1 519 490 9889

Business Address:

301-65 Silver Springs Blvd
Scarborough, ON M1V 1W1
Canada

Return Address:

Sleeksartorl
301-65 Silver Springs Blvd
Scarborough, ON M1V 1W1
Canada

Our customer service team will be happy to assist you with your inquiries.

13. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time to reflect changes in our business operations, shipping arrangements, or applicable requirements.

Any changes will become effective once the revised policy is published on our website.

Customers are encouraged to review this page periodically for the latest information.

14. Acceptance of This Policy

By placing an order on our website, you acknowledge that you have read and understood this Shipping Policy and agree to the terms described above.